We recently embarked on a voyage from HKG to SIN with Sojourn, as part of a world cruise adventure. Having previously experienced Oceania, Crystal, Windstar, and Celebrity Retreat cruises, we were eager to explore the renowned 6-star service of Seabourn. Overall, our experience was very good, albeit with a few minor hiccups.
While some other 4-5 star lines provided staff who escorted us directly to our cabin, Seabourn did not offer this service. It's not a big deal but little things get noticed. While the suite was comfortable, we found it to be slightly dated, with the shower stall being notably small. We were informed that many of the bathrooms were scheduled for refurbishment during the repositioning.
Our main concern arose with the air conditioning system. One night, the system failed due to a broken pipe, affecting several cabins. Repairs were promptly carried out. However, our cabin continued to struggle with cooling on subsequent nights, with the temperature hovering around 75 degrees, which was not ideal for our preference for cooler sleeping conditions. Despite attempts to address the issue, it recurred three times. While the system functioned adequately during the daytime, it struggled to maintain a comfortable temperature at night.